Account Management

Delete Your Account

We're sorry to see you go. This action is permanent and cannot be undone.

⚠ This Action is Permanent

Deleting your account will permanently remove your profile, wallet balance, and transaction history from our active systems. This cannot be undone. Please read everything on this page carefully before proceeding.

What Will Be Deleted

Once your account is deleted, the following will be permanently removed:

Your profile & personal info
Wallet balance (non-refundable)
Saved phone numbers & preferences
Login credentials & password
Notification history
API keys (for developers)

What We Must Retain

For legal and regulatory compliance, some data must be kept even after deletion:

Transaction records (7 years)
Financial audit logs
Fraud investigation data
Regulatory compliance records

This is required by Nigerian financial regulations (CBN/NDPR). This data is fully anonymized and not used for marketing.

Before You Delete — Consider This

1

Withdraw Your Wallet Balance

Your remaining wallet balance will be forfeited upon deletion. Log in and use or transfer your balance before proceeding.

2

Download Your Transaction History

Save any transaction receipts or records you may need for future reference before deleting your account.

3

Consider Contacting Support First

If you're having issues with your account, our support team may be able to help. Chat with us on WhatsApp before making this decision.

How to Delete Your Account

You can request account deletion in two ways:

Option 1: From the App (Recommended)

Log in → Go to Settings → Scroll to Account → Tap Delete Account → Confirm with your password.

Option 2: Submit the Form Below

Fill out the deletion request form below. Our team will process your request within 3–5 business days and send you a confirmation.

Account Deletion Request

Fill in the form below and we'll process your request within 3–5 business days.

or reach us directly

Request Submitted Successfully

We've received your account deletion request. Our team will process it within 3–5 business days and send a confirmation to your registered phone number. Thank you for using Maina Data.